Business In News
I’ve written extensively about creating a customer service strategy, how to improve your retail customer service, and retail customer service on the front line so I was anxious to see what I’d encounter when a couple of weeks ago I traveled down the California coast. The trip’s finale would be a classic car show in San Diego where I’d show my classic Bentley coupe.
How would all the news reports of a lack of workers, inflation, and general dis-ease play out as I checked into restaurants, checked up on retailers, and checked out of hotels?
